![]() ![]() How much have they overcharged me this time?" Andre quipped.įasTrak says many drivers may need to trade in their old toll tags for new ones. "If people are complaining, there's probably a real problem," Linn said. The latest data show FasTrak received 1,967 disputes of toll charges on that corridor, in just three months, at the end of last year. Still, with millions of drivers, there are thousands of complaints. Where we identify toll errors, the error rate is extremely low." RELATED: FasTrak 'secret' policy revealed: No more penalties for drivers it cannot contactįasTrak said: "Nothing yet would definitively point to an equipment failure. We asked FasTrak if there may be problems with electronic sensors.įasTrak sent a team to investigate. Linn and Andre each contacted 7 On Your Side. ![]() "Sometimes they would give me credit, sometimes not."įinally, Linn just stopped using the express lane altogether. they'll say, well, you know, your reader should be in the right location." Linn said. "They're really tough about it, when you, when you go to fight it, to a lot of times. "Both girls are on the softball team and today they don't have practice so I get to come pick them up after school," she said as she drove her daughter and a friend home from Concord.įasTrak kept telling Linn he probably mounted his toll tag wrong. Nancy Andre of Pleasanton lets her two kids drive to school in Concord every morning. But they say those charges add up and it's not easy to get FasTrak to correct the mistakes. They find extra charges on their FasTrak bills - anywhere from 50 cents to $10. ![]() The lanes are only for FasTrak customers, and only carpools ride free.īut now many drivers say they follow all those rules and still find unfair charges on their FasTrak accounts.ĭrivers say it's more annoying than costly. (KGO) - As Bay Area drivers emerge from the pandemic, they're seeing some new FasTrak express lanes on local freeways. CFX is driving local results where it matters most.As drivers begin their return-to-the-office commutes, many are using new FasTrak express lanes - but some are complaining of errors and excess tolls. Tolls collected on CFX expressways are locally reinvested in projects in the Central Florida region. ![]() Go with Uni Attention Driversįor a limited time only, save up to 40% on your total outstanding Pay By Plate toll balance by opening an E-PASS prepaid toll account on the E-PASS Toll App. Do you know your part? Test Your Skills Uni Now Available in Blackįinally, a toll pass that blends into your windshield with all the benefits of E-PASS. Learn More 2023 Toll Relief ProgramĮ-PASS customers can save 50% on tolls through the 2023 Toll Relief Program effective JanuDecember 31, 2023. Learn More Wrong Way Driving Prevention System Helps Stop CrashesĬFX and UCF developed innovative technology that warns drivers to turn around if they are driving the wrong way.
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